Studies on Information Users and Non-Users: An Alternative Proposal

Abstract Studies on non-users are often neglected in the area of information. Such research studies face challenges to obtain diagnostics. This article defends realization comprehending both information users and non-users, approaching different focuses conceptions. The theoretical frameworks approached contributions limitations these concepts. term “information non-user” can be employed approach subjects ignored or out interest Public policies information, education, culture seek convert such into users, as they promote “socially” valued culture. However, mediating institutions may also acknowledge appreciate their informational needs situations context. Considering bring benefits for field society, working with a wide, inclusive conception. Yet, not include other processes, reading appropriation certain contexts, even disregard behaviors practices everyday life. It is important reflect epistemological theoretical–methodological choices perform studies. These decisions reflect, politically ethically, worldview from professors, researchers, professionals which give voice leading role such, while rendering others silent invisible.